Business philosophy

1：Please the near and the far one come.

2：continuously improve.

3：Create regular customers and recommend new customers

 

1. Please the Near and the Far One Come

At BLISS MASSAGE CHAIR, we believe that the best way to grow is not by chasing customers, but by creating an experience so exceptional that customers naturally want to share it with others. Our philosophy is simple: take care of those closest to us, and their satisfaction will ripple outward, attracting others who seek the same level of care and quality.

This idea came to life through one of our most cherished customer stories. A few years ago, a young professional named Sarah purchased one of our massage chairs for her home. She was initially drawn to our brand because of our sleek design and advanced features, but what truly won her over was the way we treated her—not just as a customer, but as a valued member of the BLISS family. From the moment she reached out with questions to the day her chair was delivered, we made sure every interaction was thoughtful, transparent, and supportive.

Sarah loved her chair so much that she began recommending it to everyone she knew—her coworkers, her gym buddies, even her parents. She didn’t do it because we asked her to; she did it because she genuinely believed in our product and our mission. Over time, her recommendations brought dozens of new customers to BLISS MASSAGE CHAIR, many of whom became just as passionate about our brand as she was.

This is the power of “近悦远来” (Please the Near and the Far One Come-The highest wisdom of Chinese Confucianism). By focusing on the happiness and satisfaction of our existing customers, we create a ripple effect that naturally draws others to us. We don’t need to chase customers because our customers become our biggest advocates.

At BLISS MASSAGE CHAIR, we’re not just building a business; we’re building a community of trust, care, and shared well-being. When you choose us, you’re not just buying a chair—you’re joining a family that values you and your journey toward a healthier, more relaxed life.

2. Continuously Improve

At BLISS MASSAGE CHAIR, we’re never satisfied with “good enough.” We believe that true excellence comes from a commitment to continuous improvement. Every day, we listen to our customers, study the latest advancements in technology, and refine our designs to create massage chairs that are not just better, but the best.

One of our most rewarding experiences was when a long-time customer reached out to share feedback on his chair. He loved it but suggested a few small tweaks to make it even more comfortable. Our team took his suggestions to heart, and within months, we had incorporated his ideas into our newest model. When we sent him the updated version, he was thrilled—not just because of the improvements, but because he felt heard and valued.

This is the essence of BLISS MASSAGE CHAIR: a brand that grows and evolves with its customers. We’re not just building chairs; we’re building relationships, and we’re committed to making every generation of our products better than the last.

 

3. Create Regular Customers and Recommend New Customers

At BLISS MASSAGE CHAIR, we don’t just want to make a sale—we want to make a lifelong connection. Our goal is to create regular customers who trust us not just for our products, but for our commitment to their well-being.

One of our favorite stories is about a customer who bought her first BLISS chair five years ago. She loved it so much that she recommended it to her entire family. Over the years, she’s become more than a customer—she’s a part of the BLISS family. She’s shared her experiences with friends, coworkers, and even her book club, and many of them have become loyal customers too.

We believe that the best advertising is a happy customer. That’s why we go above and beyond to ensure every interaction with BLISS MASSAGE CHAIR is positive, from the moment you visit our website to the day your chair arrives at your home. When you love your chair, we know you’ll want to share it with others—and that’s the greatest compliment we can receive.

At BLISS MASSAGE CHAIR, we’re not just building a brand; we’re building a community of satisfied customers who become our biggest advocates.